Frequently Asked Questions & Support

Why is there no Support for BaseApp?

BaseApp is no longer under active development (excluding critical bug fixes) and available for free on the Mac App Store, or as a direct download.

Customers who have purchased a BaseApp license are eligible for limited support.

Why is the Basecamp activity not limited to items I’m subscribed to?

The Basecamp API provided by 37 Signals currently doesn’t return a subscribed only feed.

How can I prevent Basecamp projects from showing up in BaseApp?

You can remove Basecamp projects from the BaseApp drop-down by disabling them individually in Preferences > Accounts.